Why Isn’t My Rose Toy Charging?
If your rose toy isn’t charging properly, don’t worry — it’s a common issue and usually easy to resolve. Here are a few possible reasons and troubleshooting tips:
Magnetic charger not aligned correctly
Most rose toys use magnetic charging. Make sure the magnetic head is properly aligned with the metal contact points on the toy. A misalignment can prevent the current from flowing.
Incompatible charging cable
Using a non-original or incorrect charging cable (e.g., mixing magnetic, pin-style, or USB-C types) may result in a poor connection. Always use the charger designed for your specific rose toy model.
Weak power source
Try plugging the cable into a different USB port, wall adapter, or power bank. Some computer USB ports or low-output adapters may not provide enough power to initiate charging.
Completely drained battery
If the toy hasn’t been used for a while, the battery may have entered deep sleep mode. Leave it connected to power for 10–15 minutes before checking if the indicator light turns on.
Water damage or internal fault
If the toy has been exposed to moisture near the charging port or has suffered internal damage, it may prevent proper charging. In this case, contact customer support for assistance or a replacement.
Quick Tips:
- Use our the original rose toy charger or a verified compatible cable.
- Check for an indicator light — most toys will flash or glow when charging.
- Even if not in frequent use, charge your toy once a month to maintain battery health.
Still need help? Reach out to our support team — we’re happy to get you back to pleasure in no time.
